We are truly sorry to hear that you are not satisfied with your purchase. Thank you for giving us the opportunity to make it right!

Please contact our customer care team, who will be more than happy to assist you.

ES: +34 96 56 484 68  
UK: +44 2080 640474

Telephone Support Hours:
- Monday: 10:00 - 15:00
- Tuesday: 10:00 - 15:00
- Wednesday: 10:00 - 15:00
- Thursday: 10:00 - 15:00
- Friday: 10:00 - 15:00
- Saturday: CLOSED
(GMT+1)

Alternatively, you can chat with us via the chat button located at the bottom right-hand corner of each page.

Online Chat Availability:
- Monday: 10:00 - 15:00
- Tuesday: 10:00 - 15:00 & 17:00 - 22:00
- Wednesday: 10:00 - 15:00 & 17:00 - 22:00
- Thursday: 10:00 - 15:00 & 17:00 - 22:00
- Friday: 10:00 - 15:00 & 17:00 - 22:00
- Saturday: 10:00 - 15:00 & 17:00 - 22:00
(GMT+1)

We appreciate your patience and look forward to resolving any issues you may have.